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Simona Fodor
Senior Editor

Simona joined the Romania Insider team in 2015, first working on our travel guide in English and, later, writing features and interviews for Romania-insider.com. She holds a BA in Romanian and English and an MA in American Studies from the University of Bucharest and started her journalism career in 2003.  Simona divides her time between her hometown Ploiești and Bucharest. While in Ploiești, she enjoys spending time with her family and taking long walks with the family dog. Going through an ever-expanding reading list and traveling, now replaced by travel literature and documentaries, are some of her favorite activities. You can get in touch with her for stories about arts, culture, and travel: [email protected] 

 

Clients of Romanian lender BCR can access its units by appointment only

Romanian lender BCR will allow the access of clients to its units only based on appointment, an additional measure to protect the employees’ and clients’ health, and reduce waiting times, it said.

The measures builds on the bank’s project of phone appointments piloted over the past months in 12 branches in the country. It applies starting October 19.

The decision is a temporary one and was driven by the nation-wide increase in Covid-19 cases and the upcoming cold season, as there are instances when queues form in front of the banking units.

 “This is a unique measure in the Romanian banking system; it proved efficient in other sectors, such as healthcare, services, and many other areas. This decision aligns with our long-term strategy to transform our business model by both digitalizing banking services and products and offering clients customized counseling,” Dana Dima, VP executive retail and private banking with BCR, said.

Every BCR unit will have a dedicated number where clients can phone in for appointments. The numbers are available on the lender’s website, at its call center, and in every unit.

The bank said the volume of transactions on its mobile& internet banking platform George increased by 130% in the first six months of this year compared to the similar period of 2019, while the number of users increased by 70%, exceeding 900,000. 

(Photo courtesy of the company)

[email protected]

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Profile picture for user sfodor
Simona Fodor
Senior Editor

Simona joined the Romania Insider team in 2015, first working on our travel guide in English and, later, writing features and interviews for Romania-insider.com. She holds a BA in Romanian and English and an MA in American Studies from the University of Bucharest and started her journalism career in 2003.  Simona divides her time between her hometown Ploiești and Bucharest. While in Ploiești, she enjoys spending time with her family and taking long walks with the family dog. Going through an ever-expanding reading list and traveling, now replaced by travel literature and documentaries, are some of her favorite activities. You can get in touch with her for stories about arts, culture, and travel: [email protected] 

 

Clients of Romanian lender BCR can access its units by appointment only

Romanian lender BCR will allow the access of clients to its units only based on appointment, an additional measure to protect the employees’ and clients’ health, and reduce waiting times, it said.

The measures builds on the bank’s project of phone appointments piloted over the past months in 12 branches in the country. It applies starting October 19.

The decision is a temporary one and was driven by the nation-wide increase in Covid-19 cases and the upcoming cold season, as there are instances when queues form in front of the banking units.

 “This is a unique measure in the Romanian banking system; it proved efficient in other sectors, such as healthcare, services, and many other areas. This decision aligns with our long-term strategy to transform our business model by both digitalizing banking services and products and offering clients customized counseling,” Dana Dima, VP executive retail and private banking with BCR, said.

Every BCR unit will have a dedicated number where clients can phone in for appointments. The numbers are available on the lender’s website, at its call center, and in every unit.

The bank said the volume of transactions on its mobile& internet banking platform George increased by 130% in the first six months of this year compared to the similar period of 2019, while the number of users increased by 70%, exceeding 900,000. 

(Photo courtesy of the company)

[email protected]

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