Profile picture for user andreich
Andrei Chirileasa
Editor-in-Chief

Andrei studied finance at the Bucharest Academy of Economic Studies and started his journalism career in 2004 with Ziarul Financiar, the leading financial newspaper in Romania, where he worked for ten years, the last six of which as editor of the capital markets section. He joined the Romania-Insider.com team in 2014 as editor and became Editor-in-Chief in 2016. He currently oversees the daily content published on Romania-Insider.com and likes to stay up to date with everything relevant in business, politics, and life in Romania. Andrei lives with his family in the countryside in Northern Romania, where he built their own house. In his free time, he studies horticulture and tends to his family’s garden. He enjoys foraging in the woods and long walks on the hills and valleys around his village. Email him for story ideas and interviews at [email protected] 

 

Study: Romania’s outsourcing sector could rise by 5-10% per year

The revenues generated by the business process outsourcing (BPO) industry in Romania are estimated at EUR 4.5 billion this year, a level similar to 2018 and 2019.

The workforce in the sector has also remained unchanged at 131,000 employees, according to the latest report by the Association of Business Services Leaders (ABSL).

The sector's revenues could rise by annual rates of between 5% and 10% in the medium term, while the number of employees could decline in the short term but increase in the medium and long term.

"The current context is favorable for Romania and the business services industry. Globally, companies are rethinking their cost structure and rebuilding their services outsourcing strategies, and Romania is among the top relocation options," said Ciprian Dan, president of ABSL, Ziarul Financiar reported.

This year, the workforce absorbed by the industry remained roughly steady, which resulted in a better workforce retention rate.

In the context of the pandemic, cost reassessment, and automation, companies in the sector believe that the number of employees is likely to decrease by up to 4.5% by the end of June 2021. However, employers expect the workforce to rise in the medium and long term: 58% of companies estimate that the number of employees in the industry will increase, 22% believe that the number of employees will decrease, and 20% believe that the number of employees will remain constant. 

[email protected]

(Photo source: Alexandersikov/Dreamstime.com)

Normal
Profile picture for user andreich
Andrei Chirileasa
Editor-in-Chief

Andrei studied finance at the Bucharest Academy of Economic Studies and started his journalism career in 2004 with Ziarul Financiar, the leading financial newspaper in Romania, where he worked for ten years, the last six of which as editor of the capital markets section. He joined the Romania-Insider.com team in 2014 as editor and became Editor-in-Chief in 2016. He currently oversees the daily content published on Romania-Insider.com and likes to stay up to date with everything relevant in business, politics, and life in Romania. Andrei lives with his family in the countryside in Northern Romania, where he built their own house. In his free time, he studies horticulture and tends to his family’s garden. He enjoys foraging in the woods and long walks on the hills and valleys around his village. Email him for story ideas and interviews at [email protected] 

 

Study: Romania’s outsourcing sector could rise by 5-10% per year

The revenues generated by the business process outsourcing (BPO) industry in Romania are estimated at EUR 4.5 billion this year, a level similar to 2018 and 2019.

The workforce in the sector has also remained unchanged at 131,000 employees, according to the latest report by the Association of Business Services Leaders (ABSL).

The sector's revenues could rise by annual rates of between 5% and 10% in the medium term, while the number of employees could decline in the short term but increase in the medium and long term.

"The current context is favorable for Romania and the business services industry. Globally, companies are rethinking their cost structure and rebuilding their services outsourcing strategies, and Romania is among the top relocation options," said Ciprian Dan, president of ABSL, Ziarul Financiar reported.

This year, the workforce absorbed by the industry remained roughly steady, which resulted in a better workforce retention rate.

In the context of the pandemic, cost reassessment, and automation, companies in the sector believe that the number of employees is likely to decrease by up to 4.5% by the end of June 2021. However, employers expect the workforce to rise in the medium and long term: 58% of companies estimate that the number of employees in the industry will increase, 22% believe that the number of employees will decrease, and 20% believe that the number of employees will remain constant. 

[email protected]

(Photo source: Alexandersikov/Dreamstime.com)

Normal
 

Romania Insider Free Newsletters