ABOUT ROMANIA INSIDER

What happened to Steady / the old login app? Why did you change the membership system?

Steady has been a partner of Romania Insider for the past 2 years but we decided to move forward with a new system that will integrate all benefits in one single login platform. The new system is seamlessly integrated in the website so you don’t need to log into a separate account.

Will Romania Insider change?

Romania Insider stays the same, the only aspect that changes is the way you connect to your account which will happen directly on the website, from any device. Our content will remain partially free but there will be more premium articles available for members in the RI+ section.

 

ABOUT SUBSCRIPTIONS

What is the difference between PREMIUM & BASIC subcriptions?

As a Basic member:

  • You can read Romania-Insider.com without seeing any banner advertising
  • You can log in on the site, on desktop, and on mobile.
  • You will also have access to the RI+ exclusive articles, only available to our community members. 
  • You will be able to access your account, where you can manage your membership, payment method, profile information, and send us your feedback and questions.
  • Basic members also get to join us in our private Romania Insider community on Facebook. We will grant you access and you will be able to interact with our team and other Romania Insider members. 

As a Premium member: 

  • You can read Romania-Insider.com without seeing any banner advertising
  • You can log in on the site, on desktop, and on mobile.
  • You will also have access to the RI+ exclusive articles, only available to our community members. 
  • You will be able to access your account, where you can manage your membership, payment method, profile information, and send us your feedback and questions.
  • Premium members get to join us in our private Romania Insider community on Facebook. We will grant you access and you will be able to interact with our team and other Romania Insider members. 
  • You will receive via email our premium daily newsletter on business and politics in Romania. From the following Friday, our premium weekly newsletter should also arrive in your inbox. 
  • You will also start receiving our monthly premium newsletters on Politics, Mergers & Acquisitions, Monthly Wrap up, Capital Markets & Agriculture - all of which are included in your plan.

 

What do the newsletters include?

For our Premium members, we are offering our premium Daily and Weekly press review newsletters, without any advertising and without any links to click to read the news, as well as the monthly premium newsletters: Politics, Mergers & Acquisitions, Agriculture, and Monthly Wrap-up. The premium newsletters included in our legacy plans (Ultra, Supporter, and Fan) remain the same.

We will continue to offer our free Romania Insider daily newsletter with the most essential news, to anybody that signs up for it. The same goes for our HR newsletterReal Estate newsletter (bi-monthly), our Life & Travel monthly newsletter, and our weekly Positive News Romania & Events & Places newsletters, which are supported by advertising. 

How do I receive the premium newsletters included in my plan? 

Upon signing up for any Premium membership plan, you are automatically included in the distribution list for the premium newsletters you should receive?

How do I read premium articles?

Once you purchase your subscription you have access to all articles ever published in the RI+ category and you can choose the newsletters that interest you.

How can I upgrade my account?

As a new member, you can upgrade your subscription in the “My Account” section, you will find this button in the top right corner of the website when you’re logged in.

If you’re an existing member that has migrated to the new platform you need to log in to “My Account” and update your payment information first, then you can choose the new type of subscription which you prefer.

How do I update my payment information?

To update your payment information all you need to do is to log into your account and add a card in the “Cards” section of “My Account”

When will my subscription renew?

If you check the auto-renew box in “My Account” then it will automatically renew when it expires, you will be notified by email in advance. 

Can I connect my app on Android or iOS to my membership?

The membership packages are only valid for desktop and mobile website use - in your browser. 

If you’d rather read Romania Insider in our dedicated iOS and Android apps, we provide dedicated app subscriptions directly in the app markets, which cannot be unlocked with the Romania Insider website logins. You can download the apps for free and then choose either a monthly or a yearly subscription from within the app. For the iOS app, go to his page, and for the Android app, go here.


 

TROUBLESHOOTING

Who to contact if I have trouble with my membership or any technical difficulty accessing your site?

Log into your account and access the “Help” section. You can submit a ticket with your inquiry directly to us through this tool.

If you’re unable to log into your account you can reach us at the following email address: community@romania-insider.com 

Why am I not receiving the newsletters in my inbox?

The first thing you can do is check the email address linked to your Romania-Insider account. Go to “My Account” and find all your saved information in the “Profile” section, here you can edit and change the email as well.

Check the spam folder and notify us at community@romania-insider.com if you haven’t received the newsletters you subscribed to.