The postal services market went up by 8% last year, reaching RON 2.6 billion (EUR 570 million), according to the local telecom regulator ANCOM.

Some 236 companies operated on this market last year. The top ten players had a share of 87% of the turnover on this market.

The volume of postal items processed in Romania went down by 15% last year, to 554 million. The number of items sent within the country went down by 13% to 522 million while the number of international expeditions dropped by 40% to 32 million.

The telecom regulator ANCOM received almost 483,000 complaints about the services provided by postal operators and courier firms last year. About a fifth of them were founded. The regulator obliged the postal operators to pay some RON 6 million (EUR 1.3 million) worth of compensations to clients.

editor@romania-insider.com