Romanian engineers at ASSIST Software developed a tool that helps enterprises save 30% more in company time
Developed by ASSIST Software, this AI-based assistant helps companies locate and access their most valuable internal data securely, efficiently, and on their own terms.
Developed by ASSIST Software, this AI-based assistant helps companies locate and access their most valuable internal data securely, efficiently, and on their own terms.
The Cost of Not Knowing in Companies Worldwide
In organizations across sectors, from manufacturing to finance, healthcare to IT, one operational inefficiency remains largely unaddressed: the difficulty employees face in locating internal information. Documents, reports, procedures, and archived data are spread across departments, systems, and formats. While this fragmentation is rarely seen as an immediate crisis, its cumulative impact is significant.
According to data from IDC, employees spend up to 30% of their workweek searching for internal resources or recreating content that already exists. That time translates directly into operational costs and missed opportunities. For enterprises dealing with compliance, client-facing deadlines, or data-heavy workflows, the implications go even further: delays in decision-making, duplicated efforts, and exposure to risk due to outdated or inaccessible documents.
A Customizable Software Solution Integrated Into Microsoft Teams and Slack
WiseMate was developed by ASSIST Software, a Romanian technology company with over 32 years of experience building tailored software solutions for enterprise environments. Based in Suceava, ASSIST is known for delivering robust, highly secure systems to clients worldwide, often operating at the intersection of artificial intelligence, business operations, and digital infrastructure.
WiseMate represents one of ASSIST's most focused responses to an ongoing enterprise challenge: making institutional knowledge accessible to the people who need it, exactly when needed.
WiseMate is a fully customizable AI assistant that connects directly to internal platforms such as Microsoft SharePoint, company databases, CRMs, and cloud repositories. It is accessible through a chat interface most commonly integrated into Microsoft Teams or Slack and responds to plain language queries from employees.
What distinguishes WiseMate is its simplicity for the end user and its technical depth behind the scenes. When a staff member asks how many vacation days they have left or where to find last quarter's sales report, the system delivers an exact response drawn from authoritative data sources within the context of the user's role and permissions. The result is both faster and more accurate access to company knowledge.
