Global compliance source of opportunity: builds trust and business reputation, reveals survey from Mazars (press release)
Majority of businesses see compliance as an opportunity creator that can build trust and reputation, rather than just an obligation. - Business leaders invest significant time in compliance: three-quarters have top executives/board members…

- Majority of businesses see compliance as an opportunity creator that can build trust and reputation, rather than just an obligation.
- Business leaders invest significant time in compliance: three-quarters have top executives/board members engage in compliance functions at least quarterly.
- Over half of respondents (51%) expect compliance requirements to become more difficult to meet in the future and therefore plan to invest in technology (machine learning/AI) and skills to keep up.
- Four-fifths of businesses (82%) are confident they are meeting compliance requirements today – and will continue to in the future.
- Regions and countries expressed a broadly consistent sentiment, with some outliers identified.
Mazars, the international audit, tax, and advisory firm, launched the ‘Unlocking trust: why global compliance is on the business agenda’ study. Based on a survey of 892 senior accounting and tax compliance professionals working in multinational companies from 25 countries, the study highlights the opportunities and risks associated with compliance now and in the future.
Opportunity to create value
Compliance leaders tend to see compliance as an opportunity creator rather than just an obligation: 58% agree with this view. The opportunities compliance presents are significant: to create trust, bolster confidence and build reputation. Valuable prizes are on offer for meeting compliance requirements: 65% feel good compliance increases investor confidence; 64% say it increases client/customer trust; 61% say it helps build a good reputation.
Businesses put senior effort into compliance
Three-quarters (75%) of businesses have their top executives or board address compliance on a quarterly basis or more (39% monthly). This engagement is most likely to be part of a pre-scheduled review of risks (50%), but is also often in pursuit of new insights or opportunities (44%).
Over half of businesses expect compliance requirements to become more difficult to meet in the future
In general, businesses confirm their attention and resources devoted to compliance lead to positive results: 82% are confident they are successfully meeting the requirements now and will continue to do so in the future. However, over half of them (51%) expect compliance to get harder in the next five years. It’s becoming more complex, legislation is changing fast, and COVID-19 will continue to cause disruption. Some 38% of respondents cite increasing complexity as one of the most significant challenges to compliance over the next five years the same amount cite impacts of the pandemic and 36% highlight new legislation. Brexit also presents some disruption to compliance but does not rank high on the list of challenges (23% globally cite it as a top challenge).


