Romanian young entrepreneurs launch hotel service to reduce request resolution time

Two young Romanian entrepreneurs experienced in product design have launched Menteno, a digital solution that transforms the way hotels, aparthotels, and properties manage guest requests and feedback.

Menteno seeks to improve operational efficiency and customer satisfaction through a simplified and automated process, reducing response time to guest requests "from hours to just a few minutes." It allows guests to scan a QR code available in the room, instantly transmitting assigned tasks to the team, allowing the manager to supervise in real time. Guests can submit any request through the dedicated platform without creating an account or downloading an app.