Romania launches online platform for citizens to report bureaucratic barriers

The Romanian government has launched a new online platform aimed at reducing bureaucracy and improving the digitalization of public administration by allowing citizens to report inefficient administrative procedures. The platform, called Fără hârtie (Paperless), is available at fara-hartie.gov.ro.

Through the platform, citizens, companies, and public officials can submit complaints about issues such as excessive bureaucracy, complex administrative procedures, repeated requests for the same documents, or the lack of digital public services. Reports are then collected in a standardized format so their impact can be assessed based on factors such as time, costs, and the number of people affected, the government said.